Naumen Contact Center is a comprehensive software solution that contains everything that clients need to organize a corporate or outsourcing contact center. The solution includes a communication platform with an Omni-Channel component that provides telephony, and also receiving and processing calls through other channels: e-mail, SMS, instant messengers, social networks, calls from the website, chat on the website and in the mobile application. In terms of functionality, reliability, flexibility, scalability and the level of technical support, Naumen Contact Center platform meets the high requirements of the corporate segment.